Steven Horwood is the Vice President of Sales and Operations for Neelands Refrigeration, based in Burlington, Ontario. During his 14 years with Black & McDonald as Service Division Manager and later Business Development Manager he developed a keen interest in sustainability and the strategic value that it can bring to companies. A graduate of Concordia University, he is a noted coach and strategic planner, developing cost efficient operating systems that realise the Corporate Social Responsibilities of businesses while reducing their operating risk and costs.